We can help! If you were promised an in-app reward and it was not counted on your tab, please reach out to us. You can reach Support at firstname.lastname@example.org.
(Alternately: launch TabbedOut, press the "About" menu option, and then "Email Support" from there. When you contact us in this manner, TabbedOut receives important information to help us track down your account and most recent tab so we can more readily help you.)
In your message, please include the name of the venue you visited and the reward(s) that you should have had counted toward your total. Someone will investigate and get back to you within 24 hours.