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My customer left without paying their tab

No sweat! The customer's payment information is stored on the POS so you can close them out manually.

  • First, add gratuity per your location's policy (usually 20%).
  • With the check still open, tap "pay/verify," then select each card type (MC, Visa, etc.) to find the stored payment information.
  • Select the payment card, then select "use previous card" to process payment.
    The payment and your tip will be listed on your server report at the end of your shift.
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